Customer Testimonials
The service department went above and beyond!
Very fast and exceptional service. Steve was upfront and straight to the point and got me going in my new truck.
Friendly and fast service was provided.
(Translated by Google) Excellent service as always, top-notch attention and facilities (Original) Excelente servicio como siempre la atención y las instalaciones de primera
Tipton Ford is the best Auto Dealership in the Valley! We will always choose this dealership over and over due to their professionalism, excellent service and outstanding Salesperson Mr. Peter Garcia who always goes above and beyond to help people out and give his best when purchasing a vehicle! Overall this is the reason I give it a 5 star review.
Thank u for the great service 👍
(Translated by Google) Excellent (Original) Excelente
I was very satisfied with service provided by Tipton Ford. Dealership picked up vehicle at home and returned promptly. Excellent service.
Great service at Quick Lane!! Very prompt service. Worth the drive from Pharr to Brownsville!!!
Very quick service. The staff is very professional and friendly. Would highly recommend and definitely would be coming back.
Tipton quick lane ALWAYS professional. Recommendations are offered to maintain a vehicle. Service programs are offered to properly service a car. Detail oriented and excellent communication skills. Vickie was the agent most communication was dealt with and she is spot on with her role. Will be returning.
Vickie was very helpful and attentive.
Service was fast and reliable the staff was quick to serve and happy to help!!
Our salesperson, Peter was amazing, very attentive to our wants on the dream car for my wife & worked for us to get the best deal.
Tomas Parra is awesome! Professional and efficient!
Perfect attention and service
Great parts service by Steve and Isaac
I have had a good experience the dealership for a long time and the only dealership I have so far used.
Tipton Ford’s mobile service is convenient and customer focused. Their technicians arrive on time, communicate clearly, and handle routine maintenance right in your driveway. The work is efficient, the pricing is transparent, and the team treats your vehicle with real care. It’s a stress‑free way to keep your car in top shape without ever stepping into the dealership.
Great place..Great service..they provided all the updates on my vechicle from the moment it went in the shop to the moment it gets out..also they provided a tracking app to track ur vechicle since mines was pick up n dropped off..thanx guys..highly recommend
Very respectful, polite, and helpful! There’s nothing else to say! Outstanding job in helping
Appreciate their high level of customer service.
Great customer service! Victor explained everything very accurately and professionally. Very friendly and cordial.
Excellent customer service
Overall great experience car shopping didn’t take long. Highly recommend J Mora if you need a new vehicle.
Went in to service a truck and was out within the hour. 👍🏻👍🏻
The young man that was sent to do the recall was very respectful and he explained what the reprogramming of the recall was for step by step this is a very good technician
Amazing experience, he was super knowledgeable and precise with the time and service. Tipton Ford’s customer service and customer care rides are just top notch! Everyone is super helpful and friendly.
Now I know why Victor is the service agent of the month, Mr Victor is very kind and professional, and the best thing is that he is always looking a way to provide the best deal and service for your vehicle. He is always on the customer's side, using empathy. Thanks for all that good service.
Great customer service and the truck came out looking brand new.
(Translated by Google) Mr. Tomás provides excellent customer service; he is a very kind, efficient, and professional person. (Original) Es un buen servicio para el cliente en señor Tomás una persona muy amable eficiente y profesional
(Translated by Google) Good service Visio (Original) Buen ser Visio
Great Service!
Adrian was extremely helpful throughout the entire buying process and made it the smoothest truck transactions I’ve ever had!
Steve Gomez great attitude and excellent leadership and experience!
I felt very comfortable making my auto purchase. Customer service is very deserving of these five stars. Thank You Mr Flores!
Cesar was so much help and very informative! He was patient and took care of all of our needs.
I had a great experience at Quick Lane and wanted to specifically recognize Vickie for her outstanding customer service.
I recently got a flat tire, and she made the entire process smooth, stress-free, and easy from start to finish. She was professional, friendly, knowledgeable, and kept me informed throughout the process. What could have been a frustrating situation turned into a very positive experience because of her help.
It’s rare to find someone who genuinely cares about helping customers and goes the extra mile to make sure everything is handled properly. I truly appreciate her professionalism and the way ... Read More Google - Jun 3, 2026
Awesome customer service! The team was very attentive to our concerns and needs throughout the process. They helped us get the exact car we wanted, and the experience was smooth and enjoyable. Highly recommend!
We had a great experience at Tipton Ford with Cesar Moreno. Our original intention was just to start looking at vehicles and explore our options, but Cesar made the entire process so easy and comfortable that we ended up taking home a 2026 Ford Bronco!
Cesar was extremely knowledgeable, informative, and patient throughout the process. He took the time to answer all of our questions, explain the different features and options, and made sure we felt confident in our decision. Most importantly, he worked hard to get us a great deal without any pressure.
His professionalism, honesty, and excellent customer service ... Read More Google - Jun 3, 2026
Muy bien explicado y atendio muy bien . Excellente porque no ay que aser cita .muy satisfecha con Tipton ford y sus trabajadores.
Just bought a brand new 2026 V8 mustang in March and was a little disappointed…before scheduling my first oil change I spoke with Alexa and was told my car takes fully synthetic oil and that I would be taken care of. When I come in Vicky advises me that it was going to be $100 for fully synthetic and that the oil I get for free is synthetic blend…now if I was driving a Corolla I wouldn’t mind at all, but considering the money I’m paying for a brand new performance car and all the power and heat ... Read More Google - Jun 1, 2026
Awesome service!
Very friendly, and courteous. I appreciated how they kept me on the loop on what my car needed. I had forgotten that my car had a recall, I was very appreciative that they were the ones that reached out and set an appointment to have my car picked up and serviced. Thank you.
Went for first oil change was super fast and easy. Technician was very friendly and helpful
Mr Tomas was very communicative and knowledgeable throughout the whole warranty claim on my 2019 f150. i highly recommend tipton ford for service and ask for Tomas great work guys!
Love everything they did for us.
Nice clean area to sit in and wait, but wish they had coffee. I’ve only been there twice, for over three hours as a walk- in, which I do not have a problem waiting. But No Coffee or Water, very disappointing, sorry. Other than that, the assistance I get from the employees is amazing and very helpful with information.
Love the service!!!!
They went above and beyond for my appointment. Renews my faith in Dealer services.
They got us in on short notice, found and fixed the problem and got us back on the road! We were very pleased with their service and would highly recommend them to anyone! Thanks Tipton Team!!!
Oh did excellent. Awesome salesman we are happy with our purchase.
Everyone was very helpful
Very good experience with this process of having my truck picked up from me at work. And bringing it back to me to do the recalls
I had some minor recalls on my vehicle. They picked up my vehicle and brought it back after it was serviced.
Great service
Great service and Great prices!
Great experience from start to finish while getting my Ford Expedition serviced with routine oil change. Staff was professional, friendly, and the SUV was serviced quickly without sacrificing quality.
Great fast service! Attendant was nice and friendly with great customer service! Really appreciated that to start the day!👏👏👏👍👍
Good nice service
Excellence!
Hector was my sales person. Definitely made the buying process easy and was my first time working with Tipton Ford Brownsville. Highly recommend to my friends and family.
(Translated by Google) Excellent and very fast service (Original) Excelente servicio y muy rápido
Very good experience when purchasing my new truck was in and out in less than 4 hours would recommend to anyone
Very professional and prompt service.
Friendly staff, kept me updated during process and completed repairs in timely manner.
Great customer service from AL. Price was good and test drive went well.
Such a positive experience in working with Mr Williams during my daughter’s vehicle purchase, made this transaction effortless on our part
Great service and efficient communication. Was not lost at any point. The very nice Mr. Williams was very helpful.
Great service and fast no problem
Good service.
Robert was awesome. The sales experience i had with the entire Tipton family was awesome. World Class in my book. Check them out and tell them I sent ya.
No issues well informed about my vehicle. Vehicle came out great.
Victor is very knowledgeable and respectful, working with people like him is why I continue have my 2019 F150 serviced there.